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Bugs

Hello! Thank you for helping us make Horizon Worlds a high-quality experience. We'd love to hear how we can make Horizon Worlds better. Please provide the following when submitting an bug:

  • Details on where this bug is occurring (World Name)
  • Steps we can use to reproduce
If you see the bug you've experienced already filed, make sure to vote for it!
Please only submit one bug per submission and provide as much detail and information as possible regarding the issue you're experiencing. Details will help the team speed up the review process. As the saying goes, the more the merrier!

Our team is hard at work making sure your time with Horizon Worlds is enjoyable.

Bugs

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226 results found

  1. Hi, I own the A Very British Pub. For some reason, people are unable to travel to my world since I published today. I was publishing fine yesterday. I can travel to the world fine.

    33 votes

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  2. I'm new to horizon and can't get passed the play with friends screen

    45 votes

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  3. ** URGENT ** Arena Clash UNPLAYABLE

    When entering player made Arena Clash worlds or the "custom maps", and occasionally the Regular Meta Arena Clash our avatars don’t receive a Team Jersey or gun and triggers aren’t activated for these players. Some cases the players appear as Grey avatars and their menu locks out and the only way to leave is to restart your headset or force shutdown. This is very important to many users as well as creators such as myself. I too am unable to play any custom maps to include my own. Without those items listed above, the…

    24 votes

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  4. I am unable to launch the game on my quest 2, the app freezes on the initial loading screen. I was not having this issue until I switched to a meta account today. Reinstalling has not helped.

    25 votes

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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  5. I can not join a game
    Unless I hop in from spectate mode.. when I do I am invincible I can’t be shot.. I can kill both my opponents and teammates and I get zero points for any kills. My level was also reset to 0. I tried reinstalling it losing progress on other games and still did not fix the major glitchiness of Arena Clash. Extremely frustrated as I spend 90% of my time playing that. This has been happening for a couple of days now.

    24 votes

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    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Thanks for this report! The issues of being unable to join a team and stats missing have been identified and we’ll keep you posted with updates.

  6. All of my worlds seem to be WAY over capacity with sounds. Attached is one example.
    The underground,
    The underground blackout,
    Purged,
    Clash the Nightmare,
    Carn Evil,
    Each one of these is not able to be edited/ published due to this bug. 2 days ago this was way under capacity and i have never had an issue before

    22 votes

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  7. I am experiencing connection issues with horizon world . I can't get past the blue screen that says, “Entering horizon “. I've tried reinstalling and rebooting. Please help
    (Cd461b)

    28 votes

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  8. on 10/25 I went into Advanced Scripting at 8:30. People can't see me, but they can hear me. This happened last week also. I was even able to go past the do not pass line on the stage. Attached is a video. I was able to play with the green and blue boxes, but people said it would go invisible when I touched it.

    p.s. I was visible in the parkour world just prior to going to the Adv Scr world.

    8 votes

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  9. The copy tool is not working again in v85. When you select a few objects and try to copy, it makes a copy and then immediately 'deselects' on top of the original. You then have to tease apart the new from the old thing. Even worse, not all of the object references get appropriately duplicated. You end up with some objects being double referenced and some not referenced at all.

    Made a video and tried to attach to this report, but your system won't accept it.

    Needless to say, the copy tool should be on the MUST WORK list of…

    9 votes

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  10. Avatars are appearing out of sync with where the person is actually standing and looking. The person will be facing one direction in their headset, but the avatar will be facing backwards.

    Also, I was about 5 feet away from where others were seeing my avatar...
    See this clip: https://youtu.be/5ucF8H_MWos

    In the attached image, the guy in front of me was actually facing the stage and laughing, but his avatar was creepily staring backwards.

    We have a ramp in our room to get to the stage, and others who had this issue said it might have to do with going…

    10 votes

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  11. Never had any issues until I installed the latest software and app updates. Now I keep getting stuck on the loading "entering horizon" screen even after restarting my headset, uninstalling+reinstalling Horizon Worlds, etc. Help!

    13 votes

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  12. The Join Now part of my worlds menu keeps freezing up and makes the entire menu unusable. This has been an issue for about a month, now. The other two tabs will freeze after a while, but I usually have enough time to use them before that happens. Also, I have Horizon installed on 2 different headsets, and this happens on both headsets. I will upload a video in the comments, since, for some reason, the video won’t upload as I am making this post.

    19 votes

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    13 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Hey, TrainerCal here, one of the co-creators of the A Very British Pub.

    A few days ago, we've been experiencing issues where our guests are being sent back to their personal space, all at the same time. There seems to be no pattern to this and happens randomly. I have since republished the world, ensuring we are within capacity and not using the "Capacity Glitch". 

    This problem only seems to be happening in the pub and not in any other world. This is affecting us and our retention rate is being affected. Any suggestions or can a member from Horizon…

    10 votes

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  14. No body just face hair hands 3days I've uninstalled & reinstall & rebooted my motem ty

    8 votes

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  15. Big problem that has been present for several months. If you move a group of invisible objects they will eventually break and some parts sometimes disappear (present with script that run on server and localy) (present in edit and also in the publishing world) . The only way to fix this is to restart the world. In my video at the beginning I only move visible objects and everything goes well. Then when I make objects invisible during their movements then quickly they break.

    Note: It's a problem of broken objects and not a rendering problem... trust me I did…

    16 votes

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  16. Sometimes when a sound recording gizmo or sound effect gizmo plays, it can be heard by some users in the same instance together, and not heard by others. I (my avatar) have been standing beside another person and they could hear the sound but I could not. Other times I could hear the sound playing but the other person could not. This is the return of a bug that occurred in Horizon over a year ago but was resolved. Now it is occurring again.

    14 votes

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  17. So basically during events or normal session I think I know it happens during events basically people keep falling through the floor my friend says it's a rendering issue

    5 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  18. There are other posts about usability problems with the new keyboard, but this one is critical. The key repeat gets stuck QUITE FREQUENTLY filling the number or text field with some repeating character, or, worse deleting everything when the delete key gets stuck. It seems to have something to do with moving the raycast 'too quickly' when typing, i.e. if you move from one key to the next it 'misses' the 'key up' event on the previous key. The only way to stop it is to wave the raycast around on the keyboard until it registers that you have…

    8 votes

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  19. the soapstone comedy club is very glitchy with audio dropping and frame freezing whenever we exceed 18 people.

    21 votes

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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi everyone! Just wanted to keep you posted here that this issue is currently being worked on and when a fix is available, we will update here and on release notes. Thanks for your patience and reports! 

  20. New personal home / apartment missing after recen update.

    13 votes

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