Bugs

Hello! Thank you for helping us make Horizon Worlds a high-quality experience. We'd love to hear how we can make Horizon Worlds better. Please provide the following when submitting an bug:

  • Details on where this bug is occurring
  • Steps we can use to reproduce
If you see the bug you've experienced already filed, make sure to vote for it!
Please only submit one bug per submission.

Our team is hard at work making sure your time with Horizon Worlds is enjoyable.

Bugs

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  1. I get the opening but does not go past preparing for visitors…I already uninstalled and reinstalled still doesn’t work

    14 votes

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  2. As of a few days ago the game will stutter for a few seconds and then crash. This only happens in a room with say 12 or more people. Editing worlds and staying in less populated worlds dont have issue. Crashes in desktop mode and when airlinked to Q2.

    This crashing issue was confirmed with another user over discord as having started a few days ago.

    Being able to airlink and use desktop is vital for hosting and running large events so I hope to see a quick fix.

    15 votes

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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  3. In Edit mode, many of my scripts are showing the same error -

    "Unhandled complication error: An item with the same key has already been added. Key: empty"

    In Edit mode, this error also shows up in a newly dragged script(see image)

    In Publish mode, I suspect these errors are breaking worlds. Published Stardust Mafia is broken, while showing the above behavior in Edit Mode

    14 votes

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  4. The raycast select is not working. Players cant start games becuase of this issue. Monday (AUG 1ST) everything was working fine, Tuesday (AUG 2ND) the issue started. Please vote this issue up so we can get the game up and running.

    12 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  5. I can not join a game
    Unless I hop in from spectate mode.. when I do I am invincible I can’t be shot.. I can kill both my opponents and teammates and I get zero points for any kills. My level was also reset to 0. I tried reinstalling it losing progress on other games and still did not fix the major glitchiness of Arena Clash. Extremely frustrated as I spend 90% of my time playing that. This has been happening for a couple of days now.

    10 votes

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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  6. The Join Now part of my worlds menu keeps freezing up and makes the entire menu unusable. This has been an issue for about a month, now. The other two tabs will freeze after a while, but I usually have enough time to use them before that happens. Also, I have Horizon installed on 2 different headsets, and this happens on both headsets. I will upload a video in the comments, since, for some reason, the video won’t upload as I am making this post.

    10 votes

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    13 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Big problem that has been present for several months. If you move a group of invisible objects they will eventually break and some parts sometimes disappear (present with script that run on server and localy) (present in edit and also in the publishing world) . The only way to fix this is to restart the world. In my video at the beginning I only move visible objects and everything goes well. Then when I make objects invisible during their movements then quickly they break.

    Note: It's a problem of broken objects and not a rendering problem... trust me I did…

    12 votes

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  8. I click on anything on the menu and it glitches badly. When I click on build menu the glitch does not clear up and I am unable to go any further.

    6 votes

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  9. the soapstone comedy club is very glitchy with audio dropping and frame freezing whenever we exceed 18 people.

    14 votes

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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  10. With the introduction of the Inventory function, if you open your wrist menu it now takes you to the main menu instead of the published world page.

    9 votes

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  11. Occasionally, object property and script menus refuse to close. Exit and reloading app does not always resolve. Headset reboot resolves the issue in those cases.

    20 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  12. So I've got a big problem!, I'm on Oculus Rift and I seen Horizon Worlds came to the uk this week which I was very happy about and excited to try it out and see what it was all about to then find out that the game doesnt even work i downloaded it and it crashed on startup and then I deleted it and reinstalled it several times and still not working, i turned off my pc and I also reset my oculus headset, I have tried everything the actual thing that comes up when its crashing is this "facebook…

    9 votes

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  13. Physical hands selector switch turns off after its been left in the on position. Building a new world the physics selector switch that engages the avatars ability to interact with static items fails. If selector is moved to the on position, when returning to the world the selector switch is "on" but the feature is not working. I have to open build menu, turn off and then turn on the switch for the hands to interact with static objects. This is every time, as a builder or with a tester, the world does not have the feature active unless I…

    5 votes

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  14. I am experiencing connection issues with horizon world . I can't get past the blue screen that says, “Entering horizon “. I've tried reinstalling and rebooting. Please help
    (Cd461b)

    5 votes

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  15. Examples: I move some primitives, and paint them. I start to make more and do other things, BUT sometimes my previous steps are undo-ing! (This may occur as I press the trigger on my dominant hand to do the next actions.) It can get so bad, I have to give up working on my world.

    This only is happening in one particular world, not others. (So my controller is not broken or miss-calibrated) This is a complicated world, I'm making it for the #SpringJam contest! There multiple groups of objects, which partially overlap. There are many scripts running, moving objects.…

    11 votes

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  16. After the auto-update to Visit 2.0 for worlds by default. When the action of "reset world" is called from within a published world, the whole application starts lagging and everyone in the server needs to leave or restart Horizon Worlds.

    This problem was not seen in 1.0, build version or the tested 2.0 version. This is a critical bug IMO and is really bad UX for the players.

    To reproduce bug, visit Stardust Mafia/Cartel and play one game. After the end of a game, the world resets and you can see the problem happening. For faster test, visit Stardust Cartel…

    3 votes

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  17. When using the semi-circle to make counters or curved walkways for example, the player can fall though the outer curve of the object. This happens even though collision is enabled for the object. Players would expect to walk up to the counter for example but they can walk through/into part of it instead. With a walkway, they can fall through part of the object.

    My workaround for this is to make invisible, non-curved objects as a barrier but this fills capacity more than necessary, should the collision work as expected.

    14 votes

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  18. New personal home / apartment missing after recen update.

    6 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  19. So I have an oculus rift S. The issue that is occurring is when I am playing my avatar, along with other avatars look flat or are morphed. But when I edit my avatar it looks normal. I have photos if there’s a way to show it. I have tried: resetting my headset, uninstalling the game, reinstalling, resetting my guardian set up. I’m not sure what else I can do. It makes the game unplayable. I haven’t even been able to really play the game yet because of the glitch.

    11 votes

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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  20. When there are 10+ posts to world page, you are only able to see and approve the most recent 10. Even when closing and restarting Horizon. Attached is a short video, please feel free to ask if you have any questions! :)

    9 votes

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    In Progress  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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